Consecutive travel days exceeding the monthly allotted Production Day(s) will be billed at a daily rate of $750. Travel costs, including but not limited to airfare, lodging, transportation, and meals, will be reimbursed to EVOLV Creative upon presentation of receipts and prior approval by the client. Any changes to the agreed-upon travel itinerary may result in additional costs.
Payments are due prior to service. If not paid, services will be delayed and services will be suspended until your account is current. Any balance left unpaid after 30 days will be sent to collections. The client agrees to pay any collection costs incurred in the collection of any delinquent account including reasonable attorney fees. Any payment which is not made when due under this Agreement shall bear interest at the rate of 15%. In consideration of credit being extended by (Evolv) the above-named applicant for services to be purchased whether the applicant be an individual or individuals, a proprietorship, a partnership, a corporation, and other entity the undersigned guarantor and guarantors each hereby contract and guarantee to (Evolv) the faithful payment, when due, of, all accounts of said expressly waive all notice of acceptance of this guarantee, a notice of extension of credit to an applicant, presentment, and demand for payment on the applicant, protest and notice to the undersigned guarantor and guarantors of dishonor and default by the applicant with respect to any security held by (Evolv) extension of time payment to applicant acceptance of partial payment and partial compromise. All other notices to which the undersigned guarantor and guarantors might otherwise be entitled and demand for payment under this guarantee.
Charge Back Policy:
If you use a Credit Card to fund your account, YOU AGREE TO NOT to CHARGE BACK YOUR CARD for ANY reason. If you are dissatisfied with the services that you have purchased using your credit card, you must follow the return/refund policy and procedures set forth under these Terms of Service. In the event, that you breach this term and chargeback your credit card for all or partial amounts within your account, you will be charged an administrative service fee of five hundred ($500) dollars, which you agree to pay.
At EVOLV, we take great pride in delivering high-quality video content that exceeds our clients’ expectations. We understand that sometimes revisions are necessary to ensure your vision is fully realized. To provide clarity and transparency, we have established the following revision policy:
Clients have a 14-day revision window from the date of the initial video delivery to request revisions.
During the 14-day revision window, clients may submit revision requests to address any issues or changes they wish to make to the delivered video. Revision requests should be made in the video revision service Frame.io, detailing the specific changes or improvements needed. It is essential to be as clear and specific as possible to expedite the revision process.
Scope of Revisions:
Revisions should be within the scope of the original project brief and agreement. Any substantial changes or additions beyond the initial project scope may incur additional charges and will be discussed with the client. We are committed to accommodating reasonable revision requests, such as adjusting visuals, and audio, or correcting errors or omissions.
Our team will make every effort to complete revisions as promptly as possible. The turnaround time for revisions will depend on the complexity of the changes requested. We will provide clients with an estimated timeline for the completion of revisions upon receipt of their request.
Expiry of Revision Window:
The 14-day revision window is firm. Once this period has elapsed, any further revision requests may incur additional fees and will be subject to availability.
Effective collaboration and timely feedback from the client are essential for a smooth revision process. Delays in providing feedback or approvals may impact the completion of revisions within the desired timeframe.
Our ultimate goal is client satisfaction. We will work diligently to ensure that the final video aligns with your vision and requirements. If you have any concerns or questions regarding the revision process, please don’t hesitate to reach out to our team.
Modification of Terms of Service:
The terms of service outlined in this agreement are subject to change at any time without prior notice. The client is responsible for staying informed of any updates to the terms of service and it is their responsibility to review the terms periodically. Any changes made to the terms of service will be effective immediately upon posting the updated terms on our website. The continued use of our services following the posting of changes constitutes the client’s acceptance of the new terms.
This Agreement and the terms attached hereto shall be governed by and interpreted in accordance with the laws of the State of Washington. All contract terms will be resolved in the county of King Courthouse 1309 114th Ave SE #100, Bellevue, WA 98004.
During the period commencing on the Effective Date of the Agreement and ending one year following the written notice termination date of this Agreement, the Client shall not, without Evolv’s prior written consent, directly or indirectly; (i) solicit or encourage any person to leave the employment or perform services outside of the company within the scope Evolv’s business plan; or (ii) hire, on behalf of the Client or any other person or entity, any person who has left the employment within the one year period following the termination of that person’s employment with Evolv; or (iii) hire, on behalf of the Client or any other person or entity, any person who is employed by Evolv. During the period commencing on the Effective Date through and ending one year following the written termination of this Agreement, the Client will not, whether for its own account or for the account of any other person, intentionally interfere with the relationship of Evolv with, or endeavor to entice away from Evolv, any person who during the term of the Agreement is, or during the preceding one-year period, was an executive, employee, consultant, contractor, or customer of Evolv.
Additional Filming Day Costs:
Any additional filming days outside of the original scope of the project will incur an additional cost per filming day. This cost will include all necessary personnel, equipment, and logistics for the additional filming day. The client will be informed and required to approve this additional cost before any additional filming days are scheduled.
All works produced as a result of the above-described marketing strategy will become the sole property of the CLient. Evolv Creative Llc reserves the right to use visual representations of the final product as part of our project portfolio.
Limit of Liability:
EVOLV Creative shall not be liable for any damages, including but not limited to indirect, incidental, special, or consequential damages, arising from or in connection with the services provided. The company shall also not be liable for any injury, loss, or damage to any property or person during the course of the production process. The client assumes full responsibility for the safety of their personnel and property while on set or location. The company shall not be held responsible for any loss or damage to equipment or footage caused by events beyond the company’s control, including but not limited to weather, power outages, or equipment malfunction.
Headings For Convenience:
The articles and paragraph headings used in this Agreement are inserted for convenience only and shall not be regarded in construing this Agreement.
If any part or portion of this Agreement is held to be invalid, such the invalidity of any such part or portion shall not affect any remaining part or portion hereof.